2025 Program

200+

Attendees

70

Companies

25+

Speakers and panelists

20+

Sponsors

A conference put on BY marketers FOR marketers

The 2023 debut eventlast year’s gathering and this year’s conference have surpassed our initial expectations, igniting our enthusiasm to recreate another inspiring gathering in 2026. We invite you to peruse the meticulously curated agenda, as well as the profiles of the distinguished speakers and panelists who graced the occasion with their profound insights and expertise.

2025 Summit Agenda

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8:00 AM

Registration, Breakfast, & Networking – Sponsored by Khure Health

9:00 AM

Opening Remarks

9:15 AM

Becoming An Innovative Marketer: A Global Commercial Executive’s Perspective

Moderator: Kim Loria – Lead Health Systems Strategy, AstraZeneca Canada
Keynote Speaker: Cheryl MacDiarmid – Board Member and Former Global Pharma Executive

Hear from Cheryl as she shares how exceptional marketing leadership fuels innovation through collaboration—because success isn’t just about what you do, but how you inspire, execute, and transform ideas into market-changing solutions. Driven by a passion for purpose-led leadership, Cheryl believes that the greatest opportunity leaders have is helping others achieve what they never thought possible. She has built and led extraordinary teams, set bold visions, and charted ambitious paths to game-changing success—moving with urgency to overcome the toughest business challenges.

9:35 AM

Future Landscape: Evolution Of The Drug Pipeline And How Companies Are Adapting The Commercial Approach

Speaker: Mark Omoto – General Manager, IQVIA Canada
Thought Leadership, Marketing & Communications

Mark will discuss changes in drug development, the impact of specialty and chronic disease pipelines on commercialization, and how companies are redefining product launches and customer centricity in Canada’s evolving market access landscape.

10:00 AM

Real-World Evidence In Pharmaceutical Advertising: Past. Present. Future.

Speaker: Jennifer Carroll – Director of Communications, PAAB

Join Jennifer for a captivating discussion as she builds upon last year’s Summit, delving deeper into the use of real world evidence in Pharma advertising and providing an essential overview of the updated guidelines.

10:20 AM

Networking Break – Sponsored by Khure Health

10:50 AM

PSPs As A Strategic Enabler For Customer Experience

Moderator: Catherine Bissett – Vice President, Marketing & Innovation, EMREACH

Panelists:
Rebecca Yu – VP and GM, Biopharma Operations & Customer Experience, McKesson Canada Specialty Health
Matt Simioni – Senior Director, Strategic Partnerships & Business Development, Specialty Health Network by ShoppersTM
Steve Browne – Associate Director, Patient Support Program Lead, Lilly

Patient Support Programs (PSPs) are often one of the largest investments in a marketer’s brand plan, and their significance continues to grow. The PSP landscape in Canada is undergoing rapid transformation, with innovative models and technologies entering the market. Staying informed on the latest trends and strategies in this critical area is essential for marketers. This panel will provide an in-depth exploration of the evolving PSP dynamics that will shape brand strategies in 2025 and offer actionable insights.

11:20 PM

AI & The Transformation Of Pharma Marketing

Speaker: Jacob Braude – Principal in the AI practice, ZS

Jacob Braude, Principal in the AI practice at ZS, is a leading voice at the intersection of AI and pharma marketing. In this session, Jacob will explore how AI is transforming the marketing landscape, enabling:

  • Marketers to embrace more creative, strategic roles
  • Smarter, more efficient budget allocation
  • Dynamic, tech-driven collaboration with agencies

12:00 Noon

Lunch & Networking – Sponsored by Deloitte Canada

1:00 PM

Lessons Learned From Real GenAI Adoption: Stories And Impact From The Frontline

Moderator: Patrick Glinski – Co-Founder, Compose Health and President, Normative Innovation

Panelists:
Jonathan Chiriboga – Director of Marketing Innovation & Digital Excellence, AstraZeneca Canada
Vicky Lalumiere – Director of Customer Engagement, Lundbeck Canada
Jeff Aikman – Director of Cardio Renal Marketing, Novo Nordisk Canada

Panel discussion exploring real-world applications of generative AI in pharma marketing. Leaders who have championed, designed, implemented, and evaluated GenAI programs across their companies will share their unique stories and perspectives on their experience. From managing change to measuring impact, learn how others have navigated genAI topics to reshape their marketing operations.

1:30 PM

Leveraging Data: Patient-Centric Insights For Smarter Strategies

Kevin Lacey – Senior Vice President, Sales Team Leader (CPG), Environics Analytics

To effectively meet patient needs, it’s essential to allocate limited resources strategically. This requires a patient-focused, data-driven approach to gain a comprehensive understanding of patient needs across the market. These insights should guide both your national strategy and local execution, ensuring they are actionable and measurable for your marketing and sales teams. Join Kevin as he explores the data and insights that drive this patient-centric approach.

2:00 PM

A Dose Of Change: Evolution Of Customer Engagement Models In Canada And Implications For Commercial Teams

Speakers:
Isabelle Fortin – Commercial Lead, Solid Tumors, Oncology, AbbVie
Zayna Khayat – Health Futurist, Deloitte Canada

This session explores how the multiple forces, shifts and trends propelling Canada to the Future of Health are changing the landscape for customer engagement in biopharma, and how the trends and shifts manifest differently across therapeutic areas. With a spotlight on customer engagement in Oncology, we will examine ways Canadian and international peers are innovating their customer engagement models to drive competitive advantage and commercial results, and the impact on capabilities, roles, and operating models.

2:30 PM

Networking Break – Sponsored by Khure Health

3:00 PM

A Novel Approach To Engaging Your Key Audiences: Precision Digital Marketing

Moderator: Matthew Norton – General Manager, Consulting and Technology Solutions, IQVIA Canada

Panelists:
Rogelio Paredes – Senior Director, Technology Solutions, IQVIA Canada
Hugo de La Grandière – Media, Web & Digital Performance Lead, Novartis Canada

Connecting with clients “where they are” through mobile technologies has the potential to be a game-changer in sharing key marketing messages. However, many past approaches have fallen short, with low conversion rates due to imprecise approaches to identifying customers.  Enhancing the definition of your core audience by layering in longitudinal geospatial information can greatly improve your engagement with your priority audiences.

Learn how cutting-edge technology and strategic industry agreements are powerful tools for delivering personalized content and promotions to healthcare professionals and patients with unmatched precision.

3:25 PM

Interactive Roundtable: From Insights To Action

Jessica Knox – CEO, Metrix
Julia Hatherell – Manager of Healthcare Marketing & Learning Strategy, Metrix

This interactive session gives you the opportunity to connect with peers and exchange ideas on the topics that matter most to you. Choose a discussion table based on your interests, dive into thought-provoking conversations, and gain fresh perspectives—leaving with concrete ideas to apply in your work. Walk away not just inspired, but more connected with others and equipped to make an impact.

3:45 PM

Senior Leaders Panel

Moderator: Jenn Meldrum- Co-founder & Managing Partner, Peak Pharma Solutions

Panelists:
Heather Iaccino – Head, Product and Operations, Bayer Inc.
Rivka Krakofsky – Marketing Director, Hematology, BeiGene Canada
Erin Murphy – Business Unit Head, Neuroscience, Jazz Pharmaceuticals Canada

This session will explore key challenges and best practices in assessing brand strategy execution/performance and optimizing cross-functional collaboration. Panelists will also share insights for marketers looking to advance their careers in an ever-changing landscape.

4:15

Closing Remarks

MATRIX

4:30 PM

Meeting Adjourned

2025 Session Speakers & Panelists

Becoming An Innovative Marketer: A Global Commercial Perspective

Kim Loria

Kim Loria, Lead Health Systems Strategy, AstraZeneca Canada

An experienced leader with 20+ years commercializing medicines across primary and specialty care. Skilled in high-level strategic thinking and overcoming execution obstacles, with a proven record of co-creating and delivering tailored solutions for external stakeholders. Committed to fostering inclusive cultures, developing talent, and building empowering work environments. Aspires to enhance the Canadian health system and improve patient outcomes through innovative partnerships and coalitions.

Cheryl MacDiarmid

Cheryl MacDiarmid, Board Member and Former Global Pharma Executive

With a career spanning Canadian, U.S., and global commercial roles at GSK and ViiV, Cheryl has led the launch of new medicines, translated strategy into execution across diverse markets, and empowered teams to thrive. Most recently, as SVP, Global Commercial Strategy at ViiV Healthcare, she played a pivotal role in shaping strategy, driving innovation, and accelerating impact in a rapidly evolving pharmaceutical landscape. Now, as an independent Non-Executive Board Director of a publicly traded biotech company, she continues to champion innovation and growth. Cheryl will share how exceptional marketing leadership fuels innovation through collaboration—because success isn’t just about what you do, but how you inspire, execute, and transform ideas into market-changing solutions.

Future Landscape: Evolution Of The Drug Pipeline And How Companies Are Adapting The Commercial Approach

Mark Omoto

Mark Omoto, General Manager, IQVIA Canada
Thought Leadership, Marketing & Communications

As General Manager at IQVIA Canada, Mark oversees IQVIA’s thought leadership strategy and initiatives and leads its marketing and corporate communications teams. He also provides consulting leadership to companies in the pharmaceutical, biotech, and government sectors across IQVIA’s Consulting, Analytics, Market Access, and Technology Solutions. Mark has held senior roles as President, and Vice President Commercial at several leading pharmaceutical, biotech, technology, and start-up companies. A business leader with more than 25 years of experience in the pharmaceutical, information technology, and consulting sectors, Mark brings product launch, market access and global marketing expertise across multiple therapeutic areas to his work at IQVIA.

Real-World Evidence In Pharmaceutical Advertising: Past. Present. Future.

Jennifer Carroll

Jennifer Carroll, Director of Communications, PAAB

Jennifer is the Director of Communications at PAAB. She has a degree in Biology and Pharmacology from McMaster University and a Global Executive MBA in Health and Life Science from Rotman School of Management. She has been in the pharmaceutical industry for over 15 years with time in Medical Information and Health Outcomes and Pricing before transitioning to PAAB. She has chaired several industry committees including the recent RWE committee. Outside her role at PAAB, she is an active member on the OPMA board and can be found running and cycling around the city in her down time.

PSPs As A Strategic Enabler For Customer Experience

Patient Support Programs (PSPs) are often one of the largest investments in a marketer’s brand plan, and their significance continues to grow. The PSP landscape in Canada is undergoing rapid transformation, with innovative models and technologies entering the market. Staying informed on the latest trends and strategies in this critical area is essential for marketers. This panel will provide an in-depth exploration of the evolving PSP dynamics that will shape brand strategies in 2025 and offer actionable insights.

Rebecca Yu, VP and GM, Biopharma Operations & Customer Experience, McKesson Canada Specialty Health

Matt Simioni, Senior Director, Strategic Partnerships & Business Development, Specialty Health Network by ShoppersTM

Steve Browne, Associate Director, Patient Support Program Lead, Lilly

AI & The Transformation Of Pharma Marketing

Jacob Braude

Jacob Braude, Principal in the AI practice, ZS

With over 20 years in brand and marketing strategy, Jacob has led brand strategy in DTC, HCP, and digital AORs across pharma brands. As an early adopter of generative AI for marketers, he spearheads initiatives that merge marketing strategy and creative expertise with data science to redefine pharma marketing, setting new benchmarks for impactful brand growth.

Lessons Learned from Real GenAI Adoption: Stories And Impact From The Frontline

Patrick Glinski

Patrick Glinski, Co-Founder, Compose Health and President, Normative Innovation

Patrick Glinski, Co-Founder of ComposeHealth.ai and President of Normative Innovation, is an expert in human-centered design and change management for technology adoption. With 20 years in agency and consulting, he has worked with top life sciences brands and, more recently, with Canada’s Digital Supercluster on AI maturity and use case identification.

Jonathan Chiriboga

Jonathan Chiriboga, Director of Marketing Innovation & Digital Excellence, AstraZeneca Canada

Jonathan Chiriboga, Director of Marketing Innovation & Digital Excellence at AstraZeneca Canada, leads the company’s digital customer experience and engagement strategy. With 20 years of experience in digital and CRM across brands like McDonald’s, Mercedes-Benz, and The Home Depot, he has focused on digital transformation for the past nine years.

Vicky Lalumiere

Vicky Lalumiere, Director of Customer Engagement, Lundbeck Canada

Vicky Lalumiere is the Director of Customer Engagement at Lundbeck Canada leading the digital transformation and innovation. With a career spanning over 30 years in the pharmaceutical industry, Vicky has held significant roles both in Canada and at Lundbeck’s Global office in Denmark focusing on best-in-class experiences for our patients & customers.

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Jeff Aikman, Director of Cardio Renal Marketing, Novo Nordisk Canada

Jeff Aikman is the Director of Cardio Renal Marketing at Novo Nordisk Canada, responsible for leading current and future indications. He has been at Novo Nordisk for 9 years working in Canada and Denmark at the Global headquarters. He previously worked in sales and marketing at GSK.

Leveraging Data: Patient-Centric Insights For Smarter Strategies

Kevin Lacey

Kevin Lacey, Senior Vice President, Sales Team Leader (CPG), Environics Analytics

Kevin brings over 25 years of sales and insights experience in Consumer Packaged Goods (CPG).

 

Through his 23 years at PepsiCo, Kevin had the opportunity to work across food and beverage categories and to manage and work with customers across all channels. His experience at PepsiCo includes 7 years leading the Category Insights Team for beverages, where he collaborated with retailers to implement insights-led solutions to drive joint business plan results.

 

Kevin’s mandate as Senior Vice President and Sales Team Leader of the CPG team is to work with Environics Analytics’ (EA) clients and strategic partners to help them become more data-driven, leveraging deeper insights and practical applications that get measurable results. This includes leveraging clients’ first-party data in combination with EA’s databases (including big data) to better understand and profile customers, quantify the market potential, locate high-value prospects and activate the insights across the enterprise, including in digital and traditional media.

 

Kevin holds degrees from Queen’s University, the University of Windsor and York University.

A Dose Of Change: Evolution Of Customer Engagement Models In Canada And Implications For Commercial Teams

Isabelle Fortin

Isabelle Fortin, Commercial Lead, Solid Tumors, Oncology, AbbVie

Isabelle is a seasoned leader in Life Sciences and currently serves as the Solid Tumor Lead at AbbVie. She has held various leadership roles across multiple business units, including Director of Melanoma/Lung Portfolio, Cardiovascular, Women’s Health, and Business Development and Licensing. Her experience extends to strategic operations, Healthcare partnerships, and an interim position as Regional Lead for Oncology in Latin America & Canada. Isabelle holds a Bachelor of Commerce from HEC and an MBA in Marketing Science/Research. Her professional interests focus on innovation, agile leadership, precision medicine, and customer engagement.
Zayna Khayat

Zayna Khayat, Health Futurist, Deloitte Canada

Dr. Zayna Khayat is the health futurist in residence with the Life Sciences & Healthcare team at Deloitte Canada. She is adjunct faculty in Health Sector Strategy at the University of Toronto’s Rotman School of Management, and an advisor to various companies and initiatives including virtual care company Teladoc Health and Quadrivia AI.

 

Zayna was previously the Future Strategist with SE Health [Saint Elizabeth Healthcare], a national social enterprise in home care and aging, where she lead the Futures team. With her colleagues at SE Health Zayna co-authored the book Future of Aging.

 

In 2017 Zayna was seconded to the Health Innovation Lab at Radboud university medical centre in the Netherlands as their “Innovation Sherpa in Chief”, working on various initiatives to strengthen the Dutch health innovation ecosystem, including co-founding the Dutch Ministry of Health’s Health Innovation School.

 

She lead the Health System Innovation platform at MaRS Discovery District, a major innovation hub in Toronto, from 2014 to 2017. At MaRS, Zayna and her team worked with many ecosystem partners to help smooth and accelerate the path to adoption of innovation by health and care systems.

A Novel Approach To Engaging Your Key Audiences: Precision Digital Marketing

Matthew Norton

Matthew Norton, General Manager, Consulting and Technology Solutions, IQVIA Canada

Matthew is a Canadian healthcare executive with more than 20 years of experience working in both the public and private sector. He has worked as an expert advisor, founded a boutique healthcare analytics firm, been an Associate Partner with a leading healthcare consulting practice, and held a variety of roles at the Ontario Ministry of Health and Long-Term Care. As the General Manager of IQVIA Canada’s Consulting & Analytics division and its Technology Solutions division, Matthew and his team support the pharmaceutical industry with novel commercial strategies and technology solutions to support product launch, segmentation, forecasting, reporting, customer relationship management, digital marketing, and advanced analytics. Over the past nine years, Matthew also leads the IQVIA Canada Government and Healthcare Providers practice in Canada.

Rogelio Paredes

Rogelio Paredes, Senior Director, Technology Solutions, IQVIA Canada

Rogelio leads the Head Office Analytics Solutions Practice at IQVIA, bringing more than 20 years of experience in technology presales, consulting services, business development, and people management at Fortune 500 companies. His expertise lies at the intersection of big data, business intelligence, advanced analytics, and healthcare-grade AI solutions. Rogelio has consistently guided customers in the life sciences industry through their digital transformation journeys. His track record includes delivering groundbreaking solutions across various domains, including healthcare-grade AI data, promotional attribution models, Next Best Action, segmentation and targeting, sales and marketing orchestration, digital marketing campaigns, and generative AI projects.

Hugo de La Grandière

Hugo de La Grandière, Media, Web & Digital Performance Lead, Novartis Canada

Hugo de La Grandière is an omnichannel expert with 8+ years of experience in Media, E-commerce & CRM. His professional journey began at L’Oreal, where he contributed to the development of their first in-house media trading desk and launched Valentino Beauty’s first website in Canada. Seeking to further diversify his skillset, he transitioned to a sales position at the consulting firm, Onepoint. Reinforced by these experiences, he decided two years ago to join Novartis to support their digital transformation. Now, as a Media, Web & Digital Performance Lead, with his team, they are defining new ways of engaging with Health Care Practitioners to improve & extend people’s lives. #ReimaginingMedicineTogether

Interactive Roundtable: From Insights To Action

Jessica Knox

Jessica Knox, CEO, Metrix

Jessica brings close to 20 years of experience consulting in the pharmaceutical and biotech industries in Canada, US and globally. With a background in learning and development, she has bridged into marketing to help clients align brand strategy with field execution. As CEO of Metrix since 2017, she drives company innovation while fostering a thriving organization. An active industry contributor, she has spoken at conferences across North America, and is currently a board member for the LIfe Sciences Trainers and Educators Network. She draws inspiration from diverse industries to shape her leadership and strategic approach.

Julia Hatherell

Julia Hatherell, Manager of Healthcare Marketing & Learning Strategy, Metrix

Julia is a passionate healthcare training and marketing strategist with a background in biomedical and nutritional sciences, and business. She began her Metrix career as a medical writer, where she used her expertise in scientific communication and project leadership to drive measurable success for her clients. Over the years, Julia has touched numerous teams and projects, seamlessly connecting the dots between scientific data, brand strategy, field execution, customer behavior, and patient outcomes. In her current role as Manager of Healthcare Marketing & Learning Strategy, she leads various client accounts to ensure meaningful, patient-centered outcomes that elevate both HCP and patient experiences.

Senior Leaders Panel

This session will explore key challenges and best practices in executing brand strategy, gaining organizational support for new ideas, and optimizing cross-functional collaboration. Panelists will also discuss evolving omnichannel approaches and share insights for marketers looking to advance their careers in an ever-changing landscape.

Heather Iaccino, Head, Product and Operations, Bayer Inc.

Rivka Krakofsky, Director of Marketing, BeiGene Canada

Erin Murphy

Erin Murphy, Business Unit Head, Neuroscience, Jazz Pharmaceuticals Canada